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Your child has seen something confronting online. What do you say first?
Get the free Pocket Playbook for calm, practical guidance that helps you respond without panic, support your child and keep the conversation open.
Calm, practical guidance
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Research informed
For parents and carers
When something frightening or confusing appears online, parents often wonder:
Should I take the device away?
Do I need to report it?
What if my child kept watching?
How do I ask what happened without increasing their shame?
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How do I know whether they are safe now?
The way we respond in the first few minutes can shape whether a child comes back to us next time.
Inside the free
pocket playbook
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What to say when your child first tells you
How to respond without blame, panic or interrogation
Simple ways to help your child feel safe and settled
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Practical steps for blocking, reporting and checking settings
Signs that further support may be needed
A short plan families can practise before anything goes wrong
Created by Dr Cat Horvat
Dr Cat Horvat is a mum, educator and digital citizenship researcher. She has created The Blended Citizens Project to help families move beyond fear, guilt and endless rules, and towards the conversations, values and practical skills children need in a digitally blended world.
PhD in Digital Citizenship and Education
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